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I expect everyone remembers the episode of F.R.I.E.N.D.S where it was revealed to everyone that the smell of gas is synthetically added…

That’s a helpful safety feature which makes it possible to detect a gas leak early, and report it to your gas provider.

Reporting utility incidents is the focus of Day 20’s challenge

1 Pt: Identify all of your homes emergency shut offs…  Should you shut these off or do you need to call a professional?

2 Pts: Who are you gonna call?  We want you to program into your phones emergency contact numbers for power, gas, and water.  

As well as saving the numbers below to my phone, I’ve also included the out of hours number for my landlord, so that I can pass on any relevant information in the event of an emergency. I’ve also followed the relevant social media accounts as the companies often provide really useful information about service restoration on twitter.

UK Power Networks – 0800 028 0247 or @UKPowerNetworks

SGN Gas – 0800 111 999 or @SGNGas

Thames Water – 0800 714 614 or Report A Leak or @ThamesWater

I have also located my utility shut off points, however I’m not sure I’d have the confidence in knowing how to switch off gas, so that’s something that I’ll need to follow up!

I’m also aware that there are conversations within the electricity industry in the UK at the moment about having a single reporting line for power-cuts rather than each operator having different details. Whilst I think a common number makes it easier to find the right number (as for the National Gas Leak Number) whether they will ever be as ingrained as 999 I’m not yet convinced.