I’m currently working on a project investigating Infrastructure Ecology, although that’s not how I describe it at work for fear of alienating the audience! It’s a fascinating area of enquiry, which the diagram above only partially articulates and I’d need more than one blog post to do it justice. So I thought I’d start with why I think it’s fascinating.
When we flick on a light switch, twist a tap or pick up our phone we expect those services to work. We’ve come to rely on them, and largely that doesn’t cause us any issues – the lights come on, water comes of ouf the tap and we hear a dial tone. However, incidents (Gloucestershire flooding 2007 and Hurricane Sandy 2012 to name just two examples) and exercises that I have either participated in or facilitated consistently reveal that these systems are far from 100% reliable.
Too often we treat things in silos, but increasingly we need to consider how the different systems that we have developed and have evolved alongside over many years interact and depend on each other. In a previous role, I facilitated a business continuity exercise for a large teaching hospital. The scenario was pretty basic, but it revealed that all but 4 of the wards in the hospital had planned to use the same fallback space – in the worst case this meant cramming over 200 patients into a 30 bed ward. We find it difficult to think outside of our sphere; I’m not sure of the reasons why, but we need to recognise that it happens and develop a methodology which forces us to think more holistically.
Interdisciplinary approaches are the way forward. Involving a wider range of people and organisations is risky – and makes camels a more likely outcome – but it’s the only solution to get us out of our silos.
Previous attempts to ‘educate’ professionals about these business continuity challenges concentrated on presentations, and as the same lessons are still coming us, I think we can be confident that levels of awareness have remained largely static. My approach has been to redefine the problem (that non-experts don’t understand interdependencies and complexities of systems) and to look for other world solutions (which is where the ‘ecology’ in Infrastructure Ecology comes in).
Experts in biodiversity have known for a considerable length of time that the key to understanding the key to successful interventions is understanding the underpinning relationships between predator-prey-environment. It’s something that I vaguely remembered learning at school, and without much thought it was clear that it was a model which had applications in helping understand the infrastructure problems encountered.
Last week I ran two workshops at City Hall, with representation from a wide variety of sectors organisations and interests to harvest their experience and knowledge. This will be synthesised to produce a model of an urban area which ‘understands’ how the different systems are related and therefore what the consequences of interruption to one will be on other systems.
I’m now in the process of translating the data we collected into something meaningful. I have some grand aspirations for the project, and alternative between getting carried away and reigning myself in to concentrate on the practical! I’ll keep you posted!
Image Source: NARUC