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Category: Resilience

Mohs Scale of (CT) Hardness

Mohs Scale of (CT) Hardness

Reading Time: 2 minutes

Remember when you were at school and you did experiments? Those were the days (although the workbench in Mr Stanley’s lab never really recovered from one involving magnesium).

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Yesterday I attended Counter Terrorism Expo 2013, along with several hundred other people from a whole variety of industries and organisations. Enthusiastic marketing materials meant I had a preconception about what I would be seeing…this expectation, sady was not met. However, it did look like lots of people had managed to find jobs where they continue to be able to perform experiments!

I lost count of the numbers of panes of ‘blast and balistic proof’ glass and ‘Hostile Vehcile Mitigation’ measures I saw, but it paled in comparison to the miles of intruder-resistant fencing.

I’m not suggesting that these measures don’t serve useful purposes; I’m sure that many an incident has been prevented, or it’s impact reduced, by the presence of these features. But what I was surprised at, was the absolute obsession on physical security.

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This brings me back to German geologist and mineralogist Friedrich Mohs and his Scale of Hardness…

In my opinion, Counter Terrorism interventions fall along a continuum of hardness (yes, that’s a term I’ve coined myself). It’s perfectly fine having fences and CCTV, but that’s treating the symptoms rather than the underlying causes.

I was surprised by yesterday’s exhibition, that there was a complete omission of some of the softer aspects of countering terrorist activity. Interventions such as the promotion of democracy, economic development, education, engagement and counter-radicalization could all have useful applications. In addition, monitoring community tensions and sentiment could provide the ‘canary in the mine’ for the implementation or activation of some of the harder approaches.

Trade shows and exhibitions serve a certain purpose, but it’s important when attending them to remember that the shiny toys and experiments performed in front of your eyes are just one of many soloutions.

How the papers saw…Boston

How the papers saw…Boston

Reading Time: 3 minutes

I’ve already expressed my thoughts on the social media response to the Boston Marathon explosions on Monday. However, in the name of balance (and following Kenneth‘s lead) I thought I’d take a look at how newspapers covered the Boston story.

The most obvious advantage of social media is that it is ‘of the moment’, allowing near-real-time information flow, something impossible for a newspapers in hard copy format. Whilst no longer carved in stone, printed papers struggle with a publication frequency greater than morning, afternoon and evening edition (with most just opting for daily or weekly); but they do pull out all the stops for breaking news such as the Bostson incidents.

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What newspapers can’t deliver in speed, they do make up for in tracking down experts from far and wide to offer opinion and insight. The delay between incident and publication also allows for some synthesis of ‘know facts’ which can make news easier to digest.

With many newspapers moving to online editions (mostly behind paywalls though) there is a distinct blurring between Fleet St and Cyberspace, but one hings for sure, the internat allows us all to get our news faster, and in non traditional ways. As emergency planners it’s critical that we keep up with this demand to ensure the public involved in eemrgencies get information via the most appropraite medium at the right time.

In any case, hopefully “How the papers saw…” won’t be a frequent blog title…

Image Sources: Daily Mail (I refuse to link to their content) or online editions of newspaper shown

Use social media, but use it wisely

Use social media, but use it wisely

Reading Time: 3 minutes

I initially wrote, and published, this post yesterday evening as the events were unfolding. This morning, news was still coming out of Boston and appearing on social media, so I’ve just made one or two running edits, in italics, to keep it current.

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I don’t intend to make light of the coordinated series of explosions in Boston, but I wanted to talk about one aspect of social media, the ‘etiquette of online response’ rather than the events themselves, which the world has just witnessed.

I joined FriendsReunited in 2002. I tried joining Facebook in 2004, when it was still restricted to universities in the States. I joined MySpace in 2005 and was then a relatively early adopter of Twitter in 2009. There have been other formats that have been so fleeting I don’t even remember them. So, I’m confident in saying that I know my way round the various social mediums and in 2011 Emer Coleman (previously of Government Digital Service) referred to me as a “digital native”.

The advent of social media, and the internet more generally, has, without question, changed the way in which I consume information. I’m not alone in this, and social media offers much more than a mechanism for posting pictures of what you’ve had for dinner (although I have nothing against it’s use for that purpose).

But I do find social media interesting during a ‘Breaking News’ story. (Update: the first time I remember encountering this ‘etiquette’ issue was 2010’s Roaul Moat story.)

On twitter we have the hashtag and the humble retweet, which I think are magnificent functions. The Hastag (e.g.#SMEM) allows ‘searches’ of linked tweets, making finding related information easier. The retweet then allows for official and verified messages to be shared to a much wider audience. Whilst twitter has it’s downsides (speculation and subjectivity), I think it’s far more effective. However, on the other hand, my Facebook news feed was jam packed with either people attempting to break the news themselves, or expressing their deep emotional outpourings to affected families. I find both of these considerably less helpful than a quick RT.

It’s simply not instinctive to me to head to Facebook in the ‘initial phase’. I just don’t expect people that I went to primary school with to have the latest information (maybe I didn’t go to school with the right people?!). Obviously, it goes without saying, that this is not about Facebook as a platform, but about how people use it.

Conversely, my twitter feed was filled with some fantastic RTs of relevant news agencies, official feeds and bystander pictures and videos. I didn’t follow @Boston_Police before today, and I doubt I’ll ever really need their day to day updates, but they’re a demonstration of how twitter can be used to spread news and provide reassurance. Yes, I’ve seen one or two images which are certainly shocking, and I think a degree of sensitivity is needed for these graphic images (Update: It can be distressing to see people who have been badly injured, and perhaps the media, and all of us need a bit more self-regulation when sharing images). However, whilst they might show upsetting scenes (including this video), I personally find them preferable to the banality of sympathy that I witnessed last night on Facebook.

Surely it’s a given that we are appalled by this type of incident, why do you need to let your friends know you’re shocked ? In an emergency people who have been affected (either directly or distally) are desperately searching for useful information…yes, be sad and donate to relief funds, but don’t occupy the news feeds of people who are looking for information. This particularly important the closer the events are to home.

That said, there isn’t an instruction book, and only a degree of etiquette has evolved as the platforms have developed. What’s your view? Do you see a difference in the way people use different mediums? What works and what doesn’t? How can we make the best use of these useful communication tools?

 

Image Credit: Awareforum.org

What’s in a name?

What’s in a name?

Reading Time: 2 minutes

Don’t worry, my knowledge of Shakespeare runs to just two quotes (both from Romeo and Juliet). David Alexander posted recently about the origins of the word ‘Resilience’, however, today I caught a blog post from Durham IHRR and it got me to thinking…does it matter what we call what we do?

In the office we often have conversations about what ‘Resilience’ means. I think we’ve finalled settled on a definition, based on the UK Civil Protection Lexicon, which includes the ability to detect, prevent, handle and recover from disruptive challenges. Whether this is my preferred definition or not isn’t so important (I’d actually have prefered something more reflective of the Latin eymological root of the word resilire “to rebound, recoil”).

I found the Google Ngram graph for ‘resilience’ interesting, although the scale of the graph probably runs the risk of us reading too much into the patterns. The period of growth since the 1960’s is particularly interesting and probably reflects the term being used by a wider range of fields (ecology, psychology, climate science etc).

Resilience 1800-2008 Google Ngram

Time Magaine called it the buzzword of 2013, so I took to Google Trends to see if there were any more recent pattens. Whilst there is a definate upward trend, to me it’s still inconclusive.

But the actual issue here, is does it matter? Call it resilience, call it Emergency Planning, call it Disaster Management, and the rose still smells the same, even if it doesn’t smell sweet.

I’ve always found definitions restrictive. Perhaps embracing the malleability and imprecision of the definitions could be a good thing? After all, in the event of an emergency/disaster/crisis/catastrophe/act of god, do we, as individuals or communities really care about definitions?

Guess who’s back, back again…

Guess who’s back, back again…

Reading Time: 2 minutes

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Actually, that should be guess who never really went away. After 16 months of pandemic activity during 2009-10 rates of infection declined, vaccines were made available and the story received fewer and fewer column inches.

Influenza though, hasn’t gone away. Occasional peaks in influenza activity have been observed since then, however anyone with a Google Alert for ‘pandemic flu’ would have noticed, as I did, a relative inundation today; with reports out of China of a strain of flu previously undetected in humans.

The H7N9 strain appears to have been initially identified in eastern Jiangning District of China, and the reports that I’ve read so far (news wires or machine translated Chinese pages – full list below) seem to indicate a small number of cases with no epidemiological connection, which could indicate that the virus has already started to spread.

Many of the initial stories were based on anonymous sources or messages on social media sites (which make validation tricky), however as ‘more official’ sources come forward the story is gaining traction.  That said, the current message from the WHO is of no evidence of human-to-human transmission, so there certainly no need for any alarm at this stage.

From my experience, with what started of as “Mexican Flu” and later became “Swine Flu” in 2009, flu is a very tricky virus for global surveillance teams to track, and there are often outbreaks which look significant yet disappear almost as quickly as they arrived. It’s perhaps too soon to say whether this new starin represents a risk, however it does serve as a reminder that the potential for a flu pandemic is real, and although out of the headlines, hasn’t subsided.

A lot of these outbreaks come to nothing, and this latest example could turn out to be just another ‘footnotes in the varied history of bird flu’ (to borrow a phrase from Micheal over at A Flu Diary). However, I follow all of these stories, as speed of identification and reaction to outbreaks puts organisations on the leading edge and better able to initiate plans and take preventative actions.

If nothing else, this has given me an idea for another blog post about tools and processes for situational awareness…keep your eyes peeled for that one!

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Image Credit: Zap2It (chosen as a result of the Bloomberg headline!)

Resilience Fieldtrip 2013

Resilience Fieldtrip 2013

Reading Time: 4 minutes

Did you notice the lack of blog posts over the last few weeks? Well, here’s a long read to make up for it (and official work post over here)!

I’ve just got back from my holiday to Iceland, New York and San Francisco (which, right from the outset, is quite the Disaster Tour!) and I managed to meet up with some resilience colleagues along the way. Each of these places has a strong history of disasters so it was a great opportunity to investigate similarities and differences.

Regardless of where we are in the world, or what our risks include, resilience specialists face common challenges. Whilst volcanic eruptions, super storms and earthquakes feature low down on UK risk registers, I could relate to the complexities of working with large organisations and the grey-space between politics, strategy and operations.

I was interested to learn about emergent community responses to volcanic activity, and how that is being encouraged in Iceland. The impact of the 2010 Eyjafjallajökull eruption in the UK (see below) was mainly confined to economic losses (estimated at US $5bn), however, future eruptions could have more direct impacts, both for Iceland and internationally. In fact, I was surprised by just how much ash is in the atmosphere, even in non-eruption conditions (it had recently snowed so it was easy to spot the ash accumulations).

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In New York, signs of Hurricane Sandy were still evident. I was told about the phenomenal coordination effort by City officials both during and in the recovery phase, which far exceeded my expectations. However, after nearly 6 months, there are still signs of the impact the storm had on Manhattan; escalators awaiting repair, felled trees and signs explaining that public art had been removed for restoration. This demonstrates the length of time required to recover from incidents, and I shared experience from the 2011 Public Disorder which took considerable time to get back to normal, and indeed some of the premises affected are still unoccupied as we approach the second anniversary.

The facilities of the New York Office for Emergency Management were impressive, and outstripped any that I have seen in the UK. The department was directly affected by 9/11 and subsequently relocated to new facilities in Brooklyn and I was lucky enough to get a tour of their award winning emergency operations centre; which although similar in principle had some marked differences to UK operations rooms.

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As I was wandering around Manhattan, there were traces of emergency planning from days gone by. NYC fallout shelters have long been decommissioned, although it’s estimated that there were up to 200,000 such designated facilities by the mid 1960s. Whilst the specifics of the response to such an incident may have evolved, it’s a reminder that there has been a sustained threat to many places around the world.

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The final leg of my travels took me to San Francisco. It’s been some time since they’ve experienced a significant earthquake, however they take their preparations extremely seriously, and signs of the 1906 quake are evident in their approach to resilience and land use planning in the city. Much of the city was destroyed by the earthquake and subsequent fire – the area highlighted in red on the map below shows the areas affected.

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Indeed, even their offices are designed to withstand high magnitude earth movements using a what was described to me as a simple roller system (although I’m sure the reality is far more complicated!).

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As well as being affected directly by earthquakes, San Francisco is also at high risk of the after effects of submarine earthquakes – tsunamis. There has been considerable investment to protect vulnerable locations, prepare emergency services and raise public awareness. In fact, this week 24-30 March is Tsunami Awareness Week 2013 and there are some good resources and links to local activities listed.

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Another commonality which struck me, was that all of the places I visited were beginning to think seriously about the implications of climate change. Whether it affects the rate of glacial melting (Iceland) or sea level rise (New York, San Francisco), it’s an area which is increasingly being picked up on the resilience radar. Rather than enter into my thoughts on this issue here, I’ll save that for a future post.

I’d be very interested in the thoughts of any international colleagues reading this blog on their view of the similarities and differences in approach. I decided that I quite like field trips, so if you’d like to invite me to your country please get in touch!

 

Emergency Planning – why bother?

Emergency Planning – why bother?

Reading Time: < 1 minute

I never forget the reason for my personal passion in emergency preparedness. However, like all of us, I have the occasional fleeting moment when my inner cynic rises a little closer to the surface, and all I have to do is cast my mind back…

Conceptualised as The Decade of Disaster, there was a period in the late 80’s/early 90s when sadly there were a series of emergencies within a short space of time. The majority of these were transport, sport or industrial process related. I remember sitting in presentation after presentation being reminded of these horrific incidents.

However, what I’ve come to realise is that no matter where you draw the line, you’re always able to find evidence of a ‘Decade of Disaster’. There are some statistics which suggest that disaster risk is increasing. I have no doubt that, on an international scale this is indeed the case. As the world’s population both increases and agglomerates, phenomena will have greater impact on people; and it’s probably a given that man-made disasters, with increased reliance on technology and no end in sight to economic inequalities, are also here to stay.

So, what does this mean? Why am I blogging about it? Well, the compilation of news clips above comes courtesy of the Emergency Planning College and just goes to show that we can’t stop emergencies. They will continue, and sadly, in another few years we’ll be able to pull together clips from a different decade. However, each of us, whether as individuals, members of local communities, emplopyees or employers can take action to reduce the level of impact that emergencies can have.

We have a choice, either take action, or accept that one day, it could be us in the video clips.

Complexity & Interdependency

Complexity & Interdependency

Reading Time: 2 minutes

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I’m currently working on a project investigating Infrastructure Ecology, although that’s not how I describe it at work for fear of alienating the audience! It’s a fascinating area of enquiry, which the diagram above only partially articulates and I’d need more than one blog post to do it justice. So I thought I’d start with why I think it’s fascinating.

When we flick on a light switch, twist a tap or pick up our phone we expect those services to work. We’ve come to rely on them, and largely that doesn’t cause us any issues – the lights come on, water comes of ouf the tap and we hear a dial tone. However, incidents (Gloucestershire flooding 2007 and Hurricane Sandy 2012 to name just two examples) and exercises that I have either participated in or facilitated consistently reveal that these systems are far from 100% reliable.

Too often we treat things in silos, but increasingly we need to consider how the different systems that we have developed and have evolved alongside over many years interact and depend on each other. In a previous role, I facilitated a business continuity exercise for a large teaching hospital. The scenario was pretty basic, but it revealed that all but 4 of the wards in the hospital had planned to use the same fallback space – in the worst case this meant cramming over 200 patients into a 30 bed ward. We find it difficult to think outside of our sphere; I’m not sure of the reasons why, but we need to recognise that it happens and develop a methodology which forces us to think more holistically.

Interdisciplinary approaches are the way forward. Involving a wider range of people and organisations is risky – and makes camels a more likely outcome – but it’s the only solution to get us out of our silos.

Previous attempts to ‘educate’ professionals about these business continuity challenges concentrated on presentations, and as the same lessons are still coming us, I think we can be confident that levels of awareness have remained largely static. My approach has been to redefine the problem (that non-experts don’t understand interdependencies and complexities of systems) and to look for other world solutions (which is where the ‘ecology’ in Infrastructure Ecology comes in).

Experts in biodiversity have known for a considerable length of time that the key to understanding the key to successful interventions is understanding the underpinning relationships between predator-prey-environment. It’s something that I vaguely remembered learning at school, and without much thought it was clear that it was a model which had applications in helping understand the infrastructure problems encountered.

Last week I ran two workshops at City Hall, with representation from a wide variety of sectors organisations and interests to harvest their experience and knowledge. This will be synthesised to produce a model of an urban area which ‘understands’ how the different systems are related and therefore what the consequences of interruption to one will be on other systems.

I’m now in the process of translating the data we collected into something meaningful. I have some grand aspirations for the project, and alternative between getting carried away and reigning myself in to concentrate on the practical! I’ll keep you posted!

Image Source: NARUC

Response – The Great European Stink

Response – The Great European Stink

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Now, this blog post is a bit delayed, more than a bit actually, nearly a month! But as well as my occasional musings on resilience and emergency planning, this blog is also a mechanism to capture the incidents that I’ve been involved with.

Just a week after the Helicopter crash, our team was called into action again, for a chemical release in Rouen, northern France.

Now, there are thousands of chemicals out there, probably more than that, so I’m not going to claim to know the response precautions for every one, however, thanks to some research I did following this episode of TV’s F.R.I.E.N.D.S, I did have a basic knowledge of Mercaptan! The smell that they add to odourless natural gas as a safety measure to identify leaks.

A quick call to expert colleagues in the Health Protection Agency (or Public Health England depending on when you’re reading this) confirmed my suspicions. Mercaptan is detectable by the human nose at around 0.27-0.93 parts per billion, whereas exposure limits are around 0.5 parts per million, and given the gas has diluted considerably as it crossed the Channel, no health concerns were likely; and the work for our team was relatively short-lived.

Meanwhile, in Norway, another incident was creating fumes of a different kind, as 27 tonnes of goats cheese caught fire!

These incidents gave me the impetus I needed to start a personal project to gather information on these ‘low end of the scale’ incidents. I believe that perfecting the response to smaller incidents will make responding to larger incidents more habitual.

ZombieLab

ZombieLab

Reading Time: 2 minutes

I realise that it’s been a few days since posting, that’s largely due to some exciting developments behind there scenes here at mtthwhgn.com towers. I’m not revealing anything just yet, but it’ll be worth it so keep checking back; until then, normal service will continue, this time with Zombies…

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Last week I went to Science Museum Lates for an adults-only event called ZombieLab: The science of consciousness. Combining my love of learning, my interest in the undead and my appreciation for wine, this seemed like a great way to spend an evening.

Zombies are nothing new, and once I get round to watching some disaster movies, there will be a fair few which are centered around them. However, there has been a rise, in recent years, of zombies being used by Emergency Planners to bring pop-culture relevance to the work we do. I first noticed this a few years ago with CDC’s Zombie Webpages, and Leicester City Council’s admission of unpreparedness. Whilst an outbreak of flesh-eating zombies might be highly unlikely, preparing for such an apocalypse has more than a few parallels to preparing to real emergencies too.

It was this in mind that I went to ZombieLab. Roaming throughout the museum were ‘infected specimens’ and ‘operatives’ who would check the crowd for signs of infection using a range of tests designed to filter out the undead, including

  • Memory
  • Hand-Eye Coordination
  • Stability
  • Accuracy
  • Pattern Recognition
  • Spatial Awareness

Granted, these didn’t have much to do with repairing for emergencies, however, during the course of the evening, members of the crowd were ‘bitten’ and became zombies themselves.

Now, I’d have liked there to have been more on the science of how disease, even unlikely ones, are spread. We’ve already seen examples of how air travel has speeded up the global transmission of diseases such as SARS, and many other bugs are on the horizon.

Emergency Managers (in the UK at least) use the Reasonable Worst Case to develop planning assumptions and conduct risk assessments. Whilst the Swine Flu Pandemic in 2009/10 didn’t reach these planned levels, there was potential, which still remains, for a novel virus to have a massive impact not just locally, but on global populations.

Whether we choose to prepare (or encourage people to prepare) for flooding, flu or flesh-eating zombies is irrelevant. What matters is that they’re preparing. How long we can ride the zombie wave isn’t known (judging by the numbers at the Science Museum last week there’s still a considerable interest), but there will be something else. Something which will captivate popular imagination despite being implausible.

 

Image Source: Science Museum Flickr ZombieLab Set